Privacy Policy - Mexico Jeans

1. Introduction

Mexico Clothing Company (“Mexico Jeans”, “we”, “our”, “us”), a sole proprietorship business having its registered office at 110, Bhullar Star Industrial Estate, Andheri-Kurla Road, near Saki Naka, Andheri East, Mumbai – 400072, Maharashtra, India (the “Company”), is committed to safeguarding the privacy and protection of personal data of users who access and use www.mexicojeans.com (the “Website”).

This Privacy Policy describes how the Company collects, processes, stores, uses, discloses, and protects personal data of users and visitors in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and other applicable regulations.

By accessing or using the Website, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

2. Applicability

This Privacy Policy applies to all users who register, purchase, or otherwise interact with the Website, as well as visitors who browse the Website without creating an account. If you do not agree with the terms of this Privacy Policy, you are advised not to access or use the Website.

3. Information Collected

The Company may collect personal data including, but not limited to, full name, mobile number, email address, billing and shipping address, gender (if voluntarily provided), date of birth (if voluntarily provided), and account login credentials. Such information is collected when users create an account, place an order, subscribe to communications, participate in surveys, or otherwise interact with the Website.

Payments made on the Website are processed through authorised third-party payment gateway providers. The Company does not directly store complete debit or credit card details. Financial data collected by such payment gateways is governed by their respective privacy policies and is secured using industry-standard encryption mechanisms.

When users visit the Website, certain technical and usage information may automatically be collected, including internet protocol (IP) address, browser type, device information, operating system, referral URLs, pages viewed, and date and time of access. This information is used for analytical purposes, fraud prevention, system administration, and improvement of Website functionality.

4. Purpose of Collection

Personal data is collected and processed for lawful business purposes including processing and fulfilling orders, delivering products, providing customer support, managing user accounts, communicating order confirmations and transactional updates, complying with legal and regulatory requirements, preventing fraud and unauthorised transactions, improving Website functionality and user experience, and sending promotional or marketing communications subject to user consent. The Company shall process personal data only for purposes that are lawful and reasonably necessary for the operation of its business.

5. Legal Basis for Processing

Personal data is processed on the basis of user consent, performance of contractual obligations arising from purchase transactions, compliance with legal obligations under applicable laws, and legitimate business interests where applicable. Users may withdraw consent at any time by contacting the Company; however, such withdrawal shall not affect processing already undertaken prior to withdrawal.

6. Data Retention

The Company retains personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with applicable legal and regulatory obligations. Order and transaction data may be retained as required under applicable tax, accounting, and statutory laws. Account information may be retained until the user requests deletion or withdraws consent, subject to legal obligations. Marketing preferences shall be retained until the user opts out of receiving such communications. Upon expiry of the applicable retention period or upon valid request for deletion, personal data shall be deleted or anonymised in accordance with applicable law.

7. Disclosure of Personal Data

The Company may share personal data with logistics and courier partners for delivery of products, authorised payment gateway service providers for processing payments, IT service providers and hosting partners for Website maintenance and infrastructure support, marketing and communication service providers for promotional outreach (subject to consent), and governmental or regulatory authorities where disclosure is required by law or legal process. The Company shall ensure that such third parties are bound by appropriate confidentiality and security obligations. The Company does not sell personal data to third parties.

8. Cookies

The Website uses cookies and similar tracking technologies to enhance user experience, analyse traffic patterns, improve services, and customise content. Users may disable cookies through their browser settings; however, disabling cookies may limit or impair certain functionalities of the Website.

9. User Rights

Subject to applicable law, users have the right to access their personal data, request correction of inaccurate or incomplete data, request deletion of personal data, withdraw previously provided consent, and seek grievance redressal regarding processing of their personal data. Requests may be submitted through the Contact Us page on the Website or by email at support@mexicojeans.com. The Company shall respond to such requests within a reasonable time in accordance with applicable law.

10. Security Measures

The Company implements reasonable technical and organisational measures, including encryption protocols, secure servers, firewalls, and restricted access controls, to safeguard personal data against unauthorised access, misuse, alteration, disclosure, or destruction. While the Company strives to protect personal data, no method of transmission over the internet or electronic storage is entirely secure, and therefore absolute security cannot be guaranteed.

11. Children’s Privacy

The Website is not intended for individuals under the age of eighteen (18) years. The Company does not knowingly collect personal data from minors. In the event that personal data of a minor is inadvertently collected, the Company shall take reasonable steps to delete such information upon becoming aware of the same.

12. Grievance Officer

In accordance with applicable law, any grievance relating to the processing of personal data may be addressed to the Grievance Officer of Mexico Clothing Company at support@mexicojeans.com. The Company shall endeavour to resolve grievances within thirty (30) days from the date of receipt.

13. Cross-Border Data Transfer

Where personal data is stored or processed outside India, including through cloud service providers, such transfer shall be undertaken in compliance with applicable law and subject to reasonable safeguards to ensure adequate protection of personal data.

14. Policy Updates

The Company reserves the right to amend or update this Privacy Policy from time to time. Any material changes shall be reflected by updating the “Last Updated” date at the beginning of this Policy. Continued use of the Website following such updates shall constitute acceptance of the revised Privacy Policy.

Privacy Policy - Mexico Jeans

1. Introduction

Mexico Clothing Company (“Mexico Jeans”, “we”, “our”, “us”), a sole proprietorship business having its registered office at 110, Bhullar Star Industrial Estate, Andheri-Kurla Road, near Saki Naka, Andheri East, Mumbai – 400072, Maharashtra, India (the “Company”), is committed to safeguarding the privacy and protection of personal data of users who access and use www.mexicojeans.com (the “Website”).

This Privacy Policy describes how the Company collects, processes, stores, uses, discloses, and protects personal data of users and visitors in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and other applicable regulations.

By accessing or using the Website, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

2. Applicability

This Privacy Policy applies to all users who register, purchase, or otherwise interact with the Website, as well as visitors who browse the Website without creating an account. If you do not agree with the terms of this Privacy Policy, you are advised not to access or use the Website.

3. Information Collected

The Company may collect personal data including, but not limited to, full name, mobile number, email address, billing and shipping address, gender (if voluntarily provided), date of birth (if voluntarily provided), and account login credentials. Such information is collected when users create an account, place an order, subscribe to communications, participate in surveys, or otherwise interact with the Website.

Payments made on the Website are processed through authorised third-party payment gateway providers. The Company does not directly store complete debit or credit card details. Financial data collected by such payment gateways is governed by their respective privacy policies and is secured using industry-standard encryption mechanisms.

When users visit the Website, certain technical and usage information may automatically be collected, including internet protocol (IP) address, browser type, device information, operating system, referral URLs, pages viewed, and date and time of access. This information is used for analytical purposes, fraud prevention, system administration, and improvement of Website functionality.

4. Purpose of Collection

Personal data is collected and processed for lawful business purposes including processing and fulfilling orders, delivering products, providing customer support, managing user accounts, communicating order confirmations and transactional updates, complying with legal and regulatory requirements, preventing fraud and unauthorised transactions, improving Website functionality and user experience, and sending promotional or marketing communications subject to user consent. The Company shall process personal data only for purposes that are lawful and reasonably necessary for the operation of its business.

5. Legal Basis for Processing

Personal data is processed on the basis of user consent, performance of contractual obligations arising from purchase transactions, compliance with legal obligations under applicable laws, and legitimate business interests where applicable. Users may withdraw consent at any time by contacting the Company; however, such withdrawal shall not affect processing already undertaken prior to withdrawal.

6. Data Retention

The Company retains personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with applicable legal and regulatory obligations. Order and transaction data may be retained as required under applicable tax, accounting, and statutory laws. Account information may be retained until the user requests deletion or withdraws consent, subject to legal obligations. Marketing preferences shall be retained until the user opts out of receiving such communications. Upon expiry of the applicable retention period or upon valid request for deletion, personal data shall be deleted or anonymised in accordance with applicable law.

7. Disclosure of Personal Data

The Company may share personal data with logistics and courier partners for delivery of products, authorised payment gateway service providers for processing payments, IT service providers and hosting partners for Website maintenance and infrastructure support, marketing and communication service providers for promotional outreach (subject to consent), and governmental or regulatory authorities where disclosure is required by law or legal process. The Company shall ensure that such third parties are bound by appropriate confidentiality and security obligations. The Company does not sell personal data to third parties.

8. Cookies

The Website uses cookies and similar tracking technologies to enhance user experience, analyse traffic patterns, improve services, and customise content. Users may disable cookies through their browser settings; however, disabling cookies may limit or impair certain functionalities of the Website.

9. User Rights

Subject to applicable law, users have the right to access their personal data, request correction of inaccurate or incomplete data, request deletion of personal data, withdraw previously provided consent, and seek grievance redressal regarding processing of their personal data. Requests may be submitted through the Contact Us page on the Website or by email at support@mexicojeans.com. The Company shall respond to such requests within a reasonable time in accordance with applicable law.

10. Security Measures

The Company implements reasonable technical and organisational measures, including encryption protocols, secure servers, firewalls, and restricted access controls, to safeguard personal data against unauthorised access, misuse, alteration, disclosure, or destruction. While the Company strives to protect personal data, no method of transmission over the internet or electronic storage is entirely secure, and therefore absolute security cannot be guaranteed.

11. Children’s Privacy

The Website is not intended for individuals under the age of eighteen (18) years. The Company does not knowingly collect personal data from minors. In the event that personal data of a minor is inadvertently collected, the Company shall take reasonable steps to delete such information upon becoming aware of the same.

12. Grievance Officer

In accordance with applicable law, any grievance relating to the processing of personal data may be addressed to the Grievance Officer of Mexico Clothing Company at support@mexicojeans.com. The Company shall endeavour to resolve grievances within thirty (30) days from the date of receipt.

13. Cross-Border Data Transfer

Where personal data is stored or processed outside India, including through cloud service providers, such transfer shall be undertaken in compliance with applicable law and subject to reasonable safeguards to ensure adequate protection of personal data.

14. Policy Updates

The Company reserves the right to amend or update this Privacy Policy from time to time. Any material changes shall be reflected by updating the “Last Updated” date at the beginning of this Policy. Continued use of the Website following such updates shall constitute acceptance of the revised Privacy Policy.